FAQ

1. What types of women's clothing do you sell? We offer a wide range of women's apparel: dresses (casual to cocktail), tops & blouses, pants & jeans, skirts, jumpsuits & rompers, activewear, sweaters & cardigans, outerwear (jackets & coats), plus accessories like scarves and belts – trendy yet timeless styles for every occasion.

2. Where do you ship? We ship to all 50 US states, including Alaska, Hawaii, and Puerto Rico. International shipping is not available yet.

3. What are your shipping options and times? Flexible choices for every shopper:

  • Express Shipping (3-6 business days): $20 – Fast priority with full tracking.
  • Free Standard Shipping (7-14 business days): $0 – Free on all orders, no minimum required (our most popular option!).
  • Standard Shipping (7-14 business days): $10 – Budget-friendly slower delivery.

Times are estimates in business days (excluding weekends/holidays) and may vary slightly due to carriers. Tracking provided for every order.

4. How do you package orders? We pack carefully to protect your clothing – items folded neatly, tissue-wrapped, and placed in sturdy, plain boxes. No damage, no unwanted creases – just ready-to-wear arrivals!

5. What is your return policy? Hassle-free: Returns or exchanges accepted within 30 days of delivery if items are unworn, unwashed, with tags attached and in original condition/packaging. Contact us first for approval and return instructions. Customer pays return shipping unless the item is defective or damaged (we cover it and offer replacement or refund).

6. Are your clothes high quality and authentic? Yes – we work with trusted suppliers using premium fabrics (cotton, linen blends, sustainable options, etc.) and reliable manufacturing. No fast-fashion fakes; focus on durable, flattering pieces you'll love wearing.

7. How do I track my order? You'll get a tracking number by email as soon as your order ships. Track it directly on USPS, UPS, FedEx, or the carrier's site.

8. Do you offer size guides, promotions, or new arrivals? Each product page includes detailed size charts with measurements (US sizing). Sign up for our newsletter for exclusive discounts, flash sales, bundle deals, and first look at new drops!

Have more questions? We're here to help – reach out via our contact form or email at support@dibeneventos.com. Your style journey starts here!